Shipping policy

Thank you for your order and support. We carefully prepare and package each order to ensure it arrives safely and in a timely manner.

Orders are typically processed and shipped within 3-5 business days, unless otherwise noted on the product page (such as a pre-order item). Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that shipping times may vary depending on the carrier and destination. We are not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control.

Order Cancellations

If you need to cancel your order, cancellation requests must be made within 24 hours of placing your order. After the 24-hour period, orders cannot be cancelled as they may have already entered the processing or fulfillment stage.

If you have any questions regarding your order or shipping, please feel free to contact us. We are always happy to assist!

Thank you for your patience, understanding, and continued support!

 

Pre-Order Policy

Please note that this item is available for pre-order and will ship within 4-6 weeks from the date your order is placed.

Because pre-order items are prepared specifically for each order, we kindly ask that you allow the full processing timeframe before your order ships. Once your order is ready to be shipped, you will receive a confirmation email with tracking information.

We greatly appreciate your patience and understanding. If you have any questions regarding your pre-order, please feel free to contact us, and we will be happy to assist you.

Thank you again for your support and for choosing to wear infinity.